Privacy policy

ISurpass respects and protects the privacy of all users using the service. In order to provide you with more accurate and personalized services, iSurpass will use and disclose your personal information in accordance with this privacy policy. But iSurpass will treat the information with a high degree of diligence and a duty of care. Unless otherwise provided in this privacy policy, iSurpass will not disclose or provide such information to any third party without your prior permission. ISurpass will update this privacy policy from time to time. When you agree to the iSurpass service usage agreement, you shall be deemed to have agreed to all contents of this privacy policy. This privacy policy is an integral part of the iSurpass service usage agreement.

1. Scope of application

A) when you register the iSurpass account, you provide the personal registration information required by iSurpass;

B) when you use the iSurpass network service or visit the iSurpass platform webpage, iSurpass automatically receives and records the information on your browser and computer, including but not limited to your IP address, type of browser, language used, date and time of access, software and hardware characteristic information and web page record required by you;

C) user personal data obtained by iSurpass from business partners through legal means.

You understand and agree that the following information is not applicable to this privacy policy:

A) the keyword information you enter when using the search service provided by iSurpass platform;

B) information data collected by iSurpass, including but not limited to participation, transaction information and evaluation details;

C) act in violation of laws or rules of iSurpass and the measures that iSurpass has taken against you.

2. Use of information

A) iSurpass won't come to any irrelevant third party to provide, sell, rent, share or trade your personal information, unless get your permission in advance, or the third party and iSurpass (including iSurpass affiliates) alone or together to provide the service for you, and at the end of the service, it will be banned from access to be able to access all the information including its before.

B) iSurpass also does not allow any third party to collect, edit, sell or disseminate your personal information by any means. ISurpass reserves the right to immediately terminate its service agreement with any iSurpass user who is found to be engaged in any of the above activities.

C) for the purpose of serving users, iSurpass may provide you with information of interest, including but not limited to sending product and service information to you by using your personal information, or share information with iSurpass partners so that they can send you information about their products and services (the latter requires your prior consent).

3. Information disclosure

ISurpass will disclose your personal information in whole or in part in accordance with your personal wishes or the provisions of the law:

A) disclose to a third party with your prior consent;

B) share your personal information with third parties to provide the products and services you require;

C) disclose to a third party or to an administrative or judicial institution in accordance with the relevant provisions of the law or the requirements of the administrative or judicial authorities;

D) if you violate relevant Chinese laws and regulations or iSurpass service agreement or relevant rules, you need to disclose to a third party;

E) if you are the qualified complainant of intellectual property and have filed a complaint, you should disclose it to the complainant at the request of the complainant so that both parties can handle possible rights disputes;

F) in a transaction created on the iSurpass platform, if either party of the transaction performs or partially fulfills its transaction obligations and makes a request for information disclosure, iSurpass shall have the right to provide such necessary information as the contact information of the other party of the transaction to the user to facilitate the completion of the transaction or the settlement of the dispute.

G) other disclosures as deemed appropriate by laws, regulations or website policies.

4. Information storage and exchange

Information and data collected by iSurpass about you will be stored on the servers of iSurpass and/or its affiliates, which may be transmitted to and accessed, stored and displayed outside your country, region, or location of iSurpass.

5. Use of cookies

A) if you do not refuse to accept cookies, iSurpass will set or fetch cookies on your computer

so that you can log in or use the iSurpass platform service or functionality that relies on cookies. ISurpass USES cookies to provide you with more thoughtful personalized services, including promotional services. B) you have the option to accept or reject cookies. You can reject cookies by modifying your browser Settings. But if you choose to reject cookies, you may not be able to log in or use an iSurpass network service or function that depends on cookies.

C) information obtained through cookies set by iSurpass will be subject to this policy.

6. Information security

A) the iSurpass account has security protection function. Please keep your user name and password information properly. ISurpass will ensure that your information is not lost, abused or altered by security measures such as encrypting the user's password. Despite the aforementioned security measures, please note that there is no "perfect security measures" on the information network.

B) when using the iSurpass network service for online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information and provide it to others only if necessary. If you find that your personal information is leaked, especially the user name and password of iSurpass, please immediately contact iSurpass customer service, so that iSurpass can take appropriate measures

C) statement: to iSurpassAPP read the contact problem, we can only read, won't put the contact upload server will not share with any third party, to read the contact, we in the two places will have access to 1. In the news of the APP records, matching is displayed if the account number and the contact telephone contact name, all matching we show the complete phone number, (2) in the center of the individual authorization, authorized users can select contacts to equipment, authorized by the number of landing after the APP can use authorized intelligent household equipment. For the iSurpass calling the camera, when adding the device, we need the camera to scan the qr code to add the information related to the smart device to the user, except for no other calls.

7. Statements about the third-party SDK

A)jiguang push SDK
1)Function: Used to realize real-time notification of device status or message push or update user APP (or other push)The types of personal information to be collected include device information, location information, and network information
2)Jiguang privacy policy links: https://www.jiguang.cn/license/privacy
3)Device information: Device IDENTIFIER (IMEI, IDFA, Android ID, IMSI, MAC, OAID, etc.), application information (application crash information, notification switch status, software list, etc.), device parameters, and system information (device type, device model, operating system, and hardware information)
4)Network information: IP address, WiFi information, base station information and other related information
5)Jiguang Push: In order to optimize the user experience for different phones during the integration process, Jiguang Push integrates Huawei Push and Google Push


8. Developer information
Developer: Shenzhen iSurpass technology Co., Ltd.
Contact number: 0755-28761348(Line 8)
The company's web : http://www.isurpass.com.cn
Company address: Addr:16/F，Tower B, Weidonglong Business Building, No. 2113, Meilong Avenue, Longhua Street, Longhua District, Shenzhen, China

This Agreement shall be amended on March 1, 2022 and effective on March 1, 2022